My Semester So Far
Currently I'm taking six courses:
- CST8206: Foundation of IT Service Management
- CST8246: Network Services Administration
- CST8316: PC Troubleshooting
- CST8342: Windows Enterprise Administration
- CST8371: Introduction to Enterprise Networking
- DAT0129: Database Management and Interfacing
This semester, I'm:
- Learning ITIL service management frameworks and practicing customer-facing IT support skills.
- Configuring client-server network services like DNS, email, and web servers using Linux in CST8246.
- Developing a systematic approach to troubleshooting PC hardware, operating systems, and software.
- Managing multi-master Active Directory domains, Windows Server roles, and Azure cloud integration, including MS Exchange.
- Completing the third of three CCNA courses: Enterprise Networking, Security, and Automation . I'll be configuring dynamic routing protocols, NAT, IPv6, and network security traffic filtering.
- Writing SQL queries and building Python applications that interface with relational databases.
I also got hired by my college to work on the ITS team handling networking and telephony. I'm eager to complement my studying with hands-on work connecting others to the network I use everyday.
Program Flowchart
Here's a flowchart detailing what's next for my program: